Last Updated: 24 September 2026

Website: DelhiMetroRoute.com

Website URL: https://delhimetroroute.com/

Privacy Contact: delhimetroroute2026@gmail.com

1. Introduction

Welcome to DelhiMetroRoute.com.

DelhiMetroRoute.com is an independent website primarily designed to provide Delhi Metro route-finding tools, station information, route information, metro-related guides and other useful travel information.

We respect your privacy and aim to be transparent about how information may be processed when you use our Website.

Important

DelhiMetroRoute.com is NOT the official website of Delhi Metro Rail Corporation (DMRC).

DelhiMetroRoute.com is an independent website and is not owned, operated, controlled, sponsored, endorsed by, or officially affiliated with DMRC.

The Website is primarily intended to function as an independent Delhi Metro route finder and informational platform.

For official operational information, users should verify important information with the relevant official authority.

2. Our Approach to Personal Data

For normal use of the DelhiMetroRoute.com route finder, we do not require users to create an account or provide unnecessary personal information.

Ordinary route searches generally do not require:

• Aadhaar number;
• PAN number;
• bank account details;
• debit or credit card details;
• password;
• government identification;
• mobile number; or
• other sensitive personal information.

Our main purpose is to provide the requested metro route and related information.

Important clarification

When we say that DelhiMetroRoute.com does not directly require or intentionally collect unnecessary personal information for ordinary route searches, this does not mean that no technical information can ever be processed when a person visits a website.

Internet infrastructure, hosting, security, CDN, caching, advertising, analytics and other third-party technologies may process technical information such as IP addresses, browser information, device information, cookies or similar identifiers.

Such processing may be performed by the relevant service providers according to their own policies and applicable laws.

3. Information You Voluntarily Provide

You may voluntarily provide information if you contact us by email, submit a privacy request, submit an enquiry or use another communication feature provided on the Website.

Depending on the feature used, this may include:

• name;
• email address;
• message;
• enquiry details;
• information included in your communication; and
• other information that you voluntarily provide.

Please do not send unnecessary sensitive personal information through email or Website forms.

4. Route Finder Information

DelhiMetroRoute.com provides route-finding functionality.

When you enter a starting station and destination, the Website may process the selected station names, route parameters and related technical information in order to calculate and display the requested route.

For example:

Station A → Station B

The information required to calculate the route is used primarily to provide the requested route-finding functionality.

A normal route search does not require you to create a personal account.

We do not intentionally request Aadhaar, PAN, bank details, passwords or other sensitive personal information for ordinary route searches.

5. Technical Information

Like most websites, technical information may be processed automatically when you access DelhiMetroRoute.com.

Depending on the Website’s active services and configuration, this may include:

• IP address;
• browser type;
• browser version;
• operating system;
• device type;
• referring URL;
• pages visited;
• date and time of access;
• language settings;
• screen/device information;
• technical diagnostics;
• security information;
• performance information;
• cookies;
• similar identifiers; and
• other information necessary for operating, securing and improving the Website.

This information may be processed by our hosting, CDN, security, caching, advertising or other technical service providers.

6. Why Information May Be Processed

Information may be processed for purposes such as:

• providing the Website;
• providing route-finding functionality;
• displaying requested information;
• maintaining Website security;
• preventing spam and abuse;
• preventing fraudulent or malicious activity;
• troubleshooting technical problems;
• improving Website performance;
• measuring Website usage;
• displaying advertisements;
• measuring advertising performance;
• maintaining Website reliability;
• responding to enquiries;
• complying with applicable law; and
• protecting our legal rights.

We aim to process only information reasonably necessary for the relevant purpose.

7. Cookies

DelhiMetroRoute.com may use cookies and similar technologies.

Cookies are small files or identifiers that may be stored or accessed through your browser or device.

Cookies may be used for:

• essential Website functionality;
• security;
• remembering preferences;
• performance;
• analytics;
• advertising;
• measuring advertisements;
• fraud prevention; and
• improving Website functionality.

Some cookies may be placed by DelhiMetroRoute.com and others may be placed or accessed by third-party services.

For more information, please see our Cookie Policy.

8. Google AdSense and Advertising

DelhiMetroRoute.com may use Google AdSense to display advertisements.

Google and its advertising partners may use cookies and similar technologies in connection with advertising.

Depending on the user’s location, consent, browser/device settings and advertising configuration, advertising may be personalised or non-personalised.

Google may process information such as cookies, IP addresses, web beacons or similar identifiers in connection with its advertising services.

Google requires publishers to disclose relevant information about data collection and use resulting from Google products, including cookies, web beacons, IP addresses and similar identifiers.

More information is available from Google’s official policies.

Google Privacy Policy:

https://policies.google.com/privacy

Google Ads Settings:

https://adssettings.google.com

How Google uses data on partner sites and apps:

https://policies.google.com/technologies/partner-sites

9. Advertising Cookies

Advertising cookies and similar technologies may be used to:

• deliver advertisements;
• measure advertising performance;
• prevent advertising fraud;
• limit repeated advertisements;
• support advertising functionality; and
• provide personalised advertising where permitted and applicable.

The actual advertising technologies available to a visitor may vary depending on:

• location;
• consent status;
• browser settings;
• device settings;
• Google configuration;
• advertising partners; and
• applicable laws and policies.

We do not guarantee that every advertisement shown on the Website is personalised or non-personalised.

10. Third-Party Advertising Providers

Advertisements may be delivered by Google and other authorised advertising technology providers.

Third-party providers may process technical information according to their own privacy policies and applicable requirements.

The advertising providers available on a particular page or to a particular visitor may change over time.

We do not control every technical process performed by third-party advertising providers.

Where required, applicable advertising and consent requirements will be followed.

11. Cookie Consent

Depending on the visitor’s location and applicable legal requirements, DelhiMetroRoute.com may display a cookie or privacy consent interface.

Where consent is required for optional cookies or similar technologies, users may be provided with choices such as:

• Accept All;
• Reject Optional;
• Manage Preferences.

Users may also be provided with a mechanism to change their cookie preferences later.

Essential technologies required for basic Website operation may continue to operate where legally permitted.

12. Google Consent Requirements

Google has additional consent requirements for certain users and advertising activities, including users in the European Economic Area, United Kingdom and Switzerland.

Where such requirements apply, the Website may use an appropriate consent-management solution compatible with Google’s requirements.

The consent mechanism may determine whether personalised or non-personalised advertising and related technologies can be used.

Google’s applicable requirements may change from time to time.

13. Analytics

If analytics services are enabled on the Website, they may process information concerning Website usage and technical performance.

Analytics may help us understand:

• which pages are visited;
• how users interact with the Website;
• general traffic levels;
• technical errors;
• device/browser trends;
• Website performance; and
• aggregate usage patterns.

Analytics services will only be considered part of our active data practices when such services are actually enabled on the Website.

14. Hosting, CDN and Security

DelhiMetroRoute.com may use hosting, CDN, caching and security services to operate and protect the Website.

Such services may process technical information such as:

• IP address;
• browser information;
• request information;
• device information;
• security events;
• traffic information; and
• other technical information necessary for security and Website operation.

These services may use their own cookies or similar technologies where applicable.

15. WordPress and Website Services

DelhiMetroRoute.com may use WordPress, themes, plugins and other technical services.

Depending on the features actually enabled, these technologies may process limited technical information required for:

• Website functionality;
• security;
• caching;
• administration;
• spam prevention;
• performance;
• forms; or
• other Website functions.

We do not consider a service to be active merely because it is commonly used by WordPress websites.

Our privacy disclosures are intended to reflect services actually used by the Website.

16. Third-Party Websites and Links

DelhiMetroRoute.com may contain links to third-party websites, services or resources.

These may include:

• official transport websites;
• maps;
• booking services;
• Google services;
• social-media platforms;
• advertising services; and
• other external resources.

When you leave DelhiMetroRoute.com and visit a third-party website, that website’s own privacy policy and terms may apply.

We do not control the privacy practices of external websites.

17. Information Sharing

DelhiMetroRoute.com does not operate a business of selling users’ personal information.

However, information may be processed or shared with service providers where reasonably necessary for:

• hosting;
• CDN;
• security;
• website operation;
• caching;
• advertising;
• analytics;
• email;
• spam prevention;
• technical support;
• legal compliance; or
• protection of legal rights.

Information may also be disclosed where required or permitted by applicable law, court order, regulatory requirement or lawful government request.

18. No Sale of Personal Information

DelhiMetroRoute.com does not intend to sell users’ personal information as a standalone commercial product.

Third-party advertising, hosting, security, CDN, analytics or other service providers may independently process technical information according to their services and applicable policies.

Where applicable law imposes specific obligations regarding such processing, we will take appropriate steps as required.

19. Data Retention

We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Retention may be necessary for:

• providing requested services;
• responding to enquiries;
• security;
• fraud prevention;
• resolving disputes;
• legal compliance;
• maintaining appropriate records; or
• protecting legal rights.

When information is no longer reasonably required, it may be deleted, anonymised or otherwise disposed of, subject to applicable legal requirements.

20. Data Security

We take reasonable technical and organisational measures appropriate to the nature of information processed.

Security measures may include:

• HTTPS/SSL;
• restricted administrative access;
• security monitoring;
• firewall/security systems;
• software updates;
• backups;
• spam prevention;
• access controls; and
• other reasonable security measures.

However, no Internet transmission or storage system can be guaranteed to be completely secure.

21. Personal Data Breach

If we become aware of a personal data breach that is subject to notification or other obligations under applicable law, we will take appropriate action in accordance with applicable legal requirements.

Where required, we will follow applicable requirements concerning security safeguards, breach handling and notifications.

22. Digital Personal Data Protection Act, 2023

DelhiMetroRoute.com aims to support applicable requirements of India’s:

Digital Personal Data Protection Act, 2023 (DPDP Act)

and applicable:

Digital Personal Data Protection Rules, 2025 (DPDP Rules).

The DPDP framework concerns the processing of digital personal data and includes provisions relating to notice, consent, security safeguards and Data Principal rights, subject to the applicable provisions and commencement of the relevant requirements.

This Privacy Policy is intended to provide transparent information about our data practices.

It should not be interpreted as a legal certification or guarantee of compliance in every circumstance.

23. Your Privacy and Data Protection Rights

Subject to applicable law, users may have rights concerning their personal data, including rights relating to:

• access to information;
• correction of inaccurate information;
• deletion/erasure where applicable;
• withdrawal of consent where processing is based on consent;
• grievance redressal; and
• nomination rights where applicable under the DPDP framework.

The availability and scope of a particular right may depend on the applicable law and circumstances of processing.

24. Access or Information Request

You may contact us to ask about personal information that may be associated with you, subject to applicable law and reasonable verification requirements.

We may need sufficient information to verify the identity or legitimacy of a request before disclosing personal information.

This is intended to prevent unauthorised disclosure.

25. Correction Request

If you believe that personal information maintained by us is inaccurate or incomplete, you may request correction where applicable.

Please contact:

delhimetroroute2026@gmail.com

with a clear description of the information requiring correction.

26. Deletion Request

You may request deletion of personal information where applicable under law.

Deletion may be subject to:

• legal retention requirements;
• security requirements;
• dispute resolution;
• fraud prevention;
• legal claims; or
• other lawful requirements.

Where deletion is appropriate, we will take reasonable steps to process the request.

27. Withdrawal of Consent

Where your personal-data processing is based on consent, you may request withdrawal of that consent.

Withdrawal of consent does not automatically make previous processing unlawful where such processing was lawful at the time it occurred.

Withdrawal may also affect services or features that depend on the relevant consent.

28. Privacy Grievance

If you have a privacy-related complaint or concern, please contact:

Email: delhimetroroute2026@gmail.com

Please use the subject:

Privacy / DPDP Request

We will review legitimate privacy requests and grievances according to applicable law and our available procedures.

29. Privacy Request Information

When submitting a privacy request, please provide:

• your name, where appropriate;
• email address;
• type of request;
• clear description of the issue;
• relevant URL, if applicable; and
• information reasonably necessary to verify your request.

Please do not provide unnecessary Aadhaar numbers, PAN numbers, bank details, passwords or other sensitive information.

30. Children’s Privacy

DelhiMetroRoute.com is primarily an informational route-finding website.

We do not intentionally require children to provide unnecessary personal information to use ordinary route-finding functionality.

Where applicable law imposes specific requirements relating to children’s personal data, we will follow those requirements.

Parents or guardians with privacy concerns may contact:

delhimetroroute2026@gmail.com

31. Data Minimisation

We aim to follow a data-minimisation approach.

For ordinary route-finding functionality, we do not intentionally require users to provide unnecessary personal information.

We aim to process only information reasonably necessary for:

• requested functionality;
• Website operation;
• security;
• advertising;
• analytics, where enabled;
• legal compliance; and
• legitimate operational purposes.

32. International Processing

Some third-party service providers used by websites may process technical information on servers located outside India.

Where applicable, such processing may be subject to the provider’s privacy policy, contractual safeguards and applicable law.

The applicable DPDP framework may also contain requirements concerning transfers of personal data outside India.

33. Advertising and User Choice

Users may be able to control certain advertising preferences through:

Google Ads Settings:

https://adssettings.google.com

Users may also control cookies through their browser or the Website’s available cookie-preference mechanism.

Disabling certain cookies may affect some Website functionality or advertising preferences.

34. Cookie Management

Users can manage cookies through:

• Website cookie settings;
• browser settings;
• device settings;
• Google advertising settings; and
• applicable third-party controls.

A separate Cookie Policy explains our cookie practices in greater detail.

35. Important Information About Cookies

The exact cookies and technologies used by the Website may change when Website features, advertising services, security services, plugins or infrastructure are changed.

Therefore, the Cookie Policy may be updated from time to time to reflect the Website’s current technical configuration.

We do not intentionally list a third-party cookie as active merely because it is commonly used by websites.

36. Accuracy of Metro Information

DelhiMetroRoute.com is an independent informational platform.

Metro routes, fares, timings, station information, platform information and operational details may change.

Information provided through the Website may not always reflect real-time operational conditions.

Users should verify important or time-sensitive travel information with the relevant official authority.

37. Platform and Operational Information Disclaimer

Any platform numbers, operational information or other information that is identified as unverified, indicative, approximate, demonstration data or otherwise subject to verification should not be treated as official DMRC information.

DelhiMetroRoute.com does not represent unofficial information as official DMRC information.

38. Independent DMRC Disclaimer

DelhiMetroRoute.com is not the official website of Delhi Metro Rail Corporation (DMRC).

The Website is independently operated and is primarily intended to provide:

• metro route-finding tools;
• station information;
• route information;
• metro-related guides;
• travel information; and
• related informational services.

The names of metro lines, stations and other transport references may belong to their respective owners or authorities.

Nothing on this Website should be interpreted as creating an official relationship with DMRC.

39. External Services

Third-party services may have their own:

• privacy policies;
• cookie policies;
• terms;
• advertising policies;
• data-retention practices; and
• user controls.

Users should review the applicable third-party policy when interacting directly with an external service.

40. Changes to This Privacy Policy

We may update this Privacy Policy when necessary because of:

• changes to the Website;
• changes to our services;
• changes to cookies;
• changes to advertising technology;
• changes to analytics;
• changes to third-party services;
• changes to applicable law;
• security improvements; or
• changes to our data practices.

The Last Updated date at the beginning of this page will indicate the latest revision.

41. Contact Us

For privacy questions, data requests, DPDP-related requests or privacy complaints:

DelhiMetroRoute.com

Email: delhimetroroute2026@gmail.com

Website: https://delhimetroroute.com/

Please write:

Privacy / DPDP Request

in the subject line when contacting us about a privacy matter.

42. Related Policies

For additional information, please refer to the relevant pages on DelhiMetroRoute.com:

Privacy Policy

Cookie Policy

Data Privacy Request

Terms & Conditions

Disclaimer

Data Sources

Editorial Standards

Fact Check

Corrections

Contact

43. Privacy Summary and Data Protection Transparency

For convenience, the main privacy and data-protection practices of DelhiMetroRoute.com are summarised below. This summary is provided for transparency and should be read together with the complete Privacy Policy, Cookie Policy and applicable privacy notices.

43.1 Important Clarification About “No Data Collection”

DelhiMetroRoute.com does not require users to provide unnecessary personal information for ordinary route searches. Visitors can generally use the route-finder without creating an account and without providing Aadhaar, PAN, bank details, a password or similar sensitive information.

However, it would not be technically accurate to state that absolutely no data or information is ever processed when someone visits a website. Normal Internet communication and Website infrastructure can involve technical information such as IP address, request information, timestamps, browser/device information, security logs, cookies or similar identifiers.

In addition, when third-party services are active, those providers may process information. For example, Google AdSense may use advertising cookies and similar technologies, while Microsoft Clarity can collect interaction, diagnostic, page and playback-related information according to its configuration. These services are therefore disclosed here rather than describing the Website as a zero-data environment.

The intended and more accurate privacy statement is:

“DelhiMetroRoute.com does not directly request or intentionally collect unnecessary personal information for ordinary route searches. Technical information may nevertheless be processed automatically by Website infrastructure and by third-party services that are active on the Website.”

43.2 Advertising, Analytics and Third-Party Technology Disclosure

Depending on the Website’s current configuration, DelhiMetroRoute.com may use or may enable:

• Google AdSense and Google Auto Ads for advertising;
• Microsoft Clarity for analytics and understanding Website interactions;
• Hosting and server infrastructure for Website operation;
• CDN, firewall and security services for delivery and protection;
• LiteSpeed Cache or related caching/performance technology;
• WordPress, plugins and SEO tools for Website functionality, administration and search optimisation; and
• other advertising or analytics providers if they are subsequently activated.

The exact technologies may change. We therefore aim to update this Privacy Policy and Cookie Policy when material changes are made to the Website’s active data-processing technologies.

Google states that AdSense uses cookies to support advertising functions, including relevance, reporting and frequency-related purposes. Users can control personalised advertising through Google’s available settings. citeturn0search6turn0search12

Microsoft states that Clarity can capture interaction events such as clicks, scrolling and mouse movement, together with diagnostic, page and playback-related information. Clarity also provides consent-management controls for applicable users and configurations. citeturn0search0turn0search2

43.3 DPDP Act, 2023 and DPDP Rules, 2025

DelhiMetroRoute.com recognises India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025.

The DPDP framework includes provisions concerning notice, consent, security safeguards, Data Principal rights and grievance mechanisms, subject to the applicability and commencement of the relevant provisions.

The Digital Personal Data Protection Rules, 2025 were notified with phased commencement for different provisions. Accordingly, this Privacy Policy uses the wording “applicable provisions” and “as and when the respective provisions commence” rather than claiming that every DPDP obligation is already operational for every Website activity.

Where applicable, we intend to maintain appropriate transparency, notice, consent mechanisms, reasonable security practices, grievance handling and mechanisms for applicable Data Principal requests.

This section is a transparency statement and is not a legal certification, legal opinion or guarantee that every possible statutory obligation applies to the Website in every circumstance.

43.4 Privacy in Simple Terms

• No account is required for ordinary route searches.
• Aadhaar, PAN, bank details and passwords are not required for ordinary route searches.
• We do not intentionally request unnecessary sensitive personal information for ordinary route searches.
• We do not operate a standalone business of selling users’ personal information.
• Users may voluntarily provide information when contacting us or submitting a privacy request.
• Technical information may be processed automatically by hosting, security, CDN and caching systems.
• Google AdSense / Auto Ads may process information for advertising when enabled.
• Microsoft Clarity may process Website interaction and analytics information when enabled.
• Other advertising or analytics providers may process information if they are activated.
• Users can contact us regarding applicable privacy or DPDP requests.

Privacy Contact: delhimetroroute2026@gmail.com

Subject for privacy requests: Privacy / DPDP Request

44. Important Legal Notice

This Privacy Policy is intended to explain the privacy and data practices of DelhiMetroRoute.com in clear and transparent language.

It is not a legal opinion, legal certification or guarantee that every possible legal requirement is satisfied in every circumstance.

Privacy requirements can depend on:

• the actual technologies active on the Website;
• the type of information processed;
• the location of the user;
• the services enabled;
• Google advertising configuration;
• consent configuration;
• third-party providers; and
• applicable laws and regulations.

We may update this Privacy Policy whenever our Website or data practices change.

Final Statement

DelhiMetroRoute.com is an independent Delhi Metro route-finding and informational website.

We do not require users to provide unnecessary personal information for ordinary route searches.

We do not operate a standalone business of selling users’ personal information.

Technical information may nevertheless be processed by hosting, security, CDN, caching, advertising, analytics or other third-party services when those services are active.

Google AdSense / Auto Ads, Microsoft Clarity and other active third-party technologies are disclosed according to their applicable roles and configurations.

Users may have privacy and data-protection rights under applicable law, including applicable rights under India’s DPDP framework as and when relevant provisions commence.

DelhiMetroRoute.com is not the official website of Delhi Metro Rail Corporation (DMRC).

Last Updated: 24 September 2026

© 2026 DelhiMetroRoute.com. All rights reserved.